I hate computers…
It’s a love hate thing!!
After months of working well, all the sudden mom’s computer started shutting down on her, she got to the point where she could time it. Troubleshooting remotely might have helped narrow it down faster, but timing that could be a real pain in the ass!
I gave Shelly a can of air to give to her to blow out the fan a while back, thinking that it was getting hot and her room is pretty much closed off, it could be full of dust (normal issue for any PC).
This didn’t seem to help, so my next guess was a lack of memory. So when she came over this weekend to dog sit, I asked her to bring her PC with her. I installed some hardware monitoring software and found out it was definetly heat related. The fan would come on and try to cool, but it would still shut down.
Turns out it was the hard drive that was overheating and NO way to cool it down. Who the hell would design a case that had no ventilation? I was set on tearing some old dead PC’s apart to rebuild one. So far, the only thing I would need to buy is a Power Supply. I told mom that she could take her PC home until I can replace it, but the problem is still there.
I told her that she could open the case, and blow a fan directly into it, as I showed her where the hard drive is, we discovered a vent that was hidden in the front plate. Needless to say, there is no longer a faceplate on it! The vent had many layers of dust! Once we cleaned it off, that seemed to do the trick!! Mom’s PC is back to it’s normal kick-ass self!
Welcome back to the internet mom!